Touchstone hot fix 10.0

This hot fix significantly improves runtime performance for Touchstone geospatial ring analysis on large exposure portfolios when the ‘Remove Overlapping Rings’ option is enabled. The improvement applies specifically to the Grid Ring and Dynamic Ring Placement options in Touchstone geospatial.

For a list of all hot fixes and service packs, refer to Hot Fixes and Service Packs.

For a list of known issues, refer to Known Issues.

Download and Installation Instructions

  1. Before you proceed:
    • Verify that Touchstone 2022 (10.x) was properly installed.
    • Verify you have access to and proper permissions to run a script on the SQL server.
    • Choose a time to run the following script when during a time when no geospatial analyses are running.
  2. Log in to the machine running the SQL Server database.
  3. Connect to the appropriate SQL Server instance.
  4. Download, unzip, and then execute the script knownIssues-ts/Touchstone_10-0_RemoveOverlapRings.zip.
  5. Restart IIS services.
  6. Relaunch the Touchstone application.
  7. Close and reopen the Touchstone client.

If you have questions or need assistance, please contact your Verisk representative.