Activity monitor

Use the Activity Monitor to view the status of and to manage Touchstone Re activities.

Tools > Activity Monitor

Activities can include loss analyses, export and import jobs, and even database upgrades. Use the links at the top right of the listing to toggle between two views: My Activities and All Activities. To view the details of a loss analysis you must open the company or portfolio and locate the analysis on the Results tab.

Note:

Touchstone Re refreshes the contents of the Activity Monitor automatically, however, there are times when activity is not detected:

  • If you filter or clear the Activity List follow up with a manual refresh.

  • When analysis results are deleted, close the Activity Monitor and then reopen it (or toggle between My Activities to All Activities) to force a refresh.

Refer to the following table for detailed information about the Activity Monitor.

Field

Description

Common buttons

Use these buttons (when applicable) and the tools below to view and manage activities in the Activity Monitor.

Activity Filters

Use the available filters to include only those activities in the Activity Monitor listing that you are interested in.

Activity List

Delete Activity

Click to delete the selected activity from the list.

Edit Activity

[Disabled for current release of Touchstone Re] Click to change the priority of or schedule for a selected submitted or queued activity in the Activity Monitor.

Resubmit Activity

[Disabled for current release of Touchstone Re]Click to resubmit any selected activity in the Activity Monitor.

Cancel Activity

Click to cancel a selected activity (submitted, queued, or running) in the Activity Monitor.

View Log

Click to view the activity log for any selected activity in the Activity Monitor.

Note:

To view logs in Touchstone Re, first configure Notepad or WordPad as the default application for opening text files on your computer.

View Analysis Results

[Disabled for current release of Touchstone Re] Click to view the analysis results for a selected completed analysis activity in the Activity Monitor.

Open Destination Folder

[Disabled for current release of Touchstone Re] Click to open the destination folder for a selected completed results export activity in the Activity Monitor.

Activity Monitor Grid

Total

Displays the total number of activities in the Activity Monitor.

My Activities / All Activities

Toggle to switch between the My Activities view and the All Activities view. The My Activities view lists only the activities that you have submitted. The All Activities view lists all the activities that have been submitted for all projects.

Activity ID

Displays the activity ID for each activity in the Activity Monitor.

Name

Displays the name of each activity in the Activity Monitor.

Type

Displays a variety of activity types.

Status

Displays the status of each activity in the Activity Monitor. Activities can have the following statuses:

  • Canceled: The user canceled the activity.

  • Completed: The activity completed successfully.

    Note:

    In the case of an Verisk Import activity, the Activity Monitor may display a status of "Completed" even if Verisk Import has imported some locations and has rejected some locations.

  • Completed With Exceptions: The activity completed successfully, but the end result is different than expected.

  • Failed: The activity did not complete.

  • Queued: The activity has been submitted and is now waiting to begin running. This status can indicate an activity that has been scheduled.

  • Running: The activity is currently running.

  • Submitted: The activity has been submitted.

Created Time

Displays the date and time at which each activity in the Activity Monitor grid was created, that is, submitted.

Scheduled Time

Displays the date and time after which each scheduled activity in the Activity Monitor grid is scheduled to run. To change the schedule for a scheduled activity that currently has the submitted or queued status, select the activity and click Edit Activity or right-click the activity and select Edit.

Priority

Displays the priority (e.g. low, normal, high, top priority) of each activity in the Activity Monitor grid.

Started Time

Displays the date and time at which each activity in the Activity Monitor grid started running. This field is not applicable to activities that have been submitted and/or scheduled but that have not yet started running.

Completed Time

Displays the date and time at which each activity in the Activity Monitor grid completed. This field is not applicable to activities that have been submitted and/or scheduled but that have not yet started running.

Duration

Displays the amount of time during which each activity in the Activity Monitor grid ran.

Project ID

Displays the name of the project associated with each activity in the Activity Monitor grid.

Created By

Displays the user name of the user who created, that is, submitted, each activity in the Activity Monitor grid.

Resource

Displays the resource (e.g. On Premises) used to run each activity in the Activity Monitor grid.