Known issues for 13.x
A summary of known issues for Verisk's Touchstone Re software offering specific to release 13.x.
Note: Touchstone Re 2025 is 13.0. Touchstone Re 2024 is 12.0.
Touchstone Re 2023 is 11.0.
Touchstone Re 2022 is 10.0.
Touchstone Re 2021 is 9.0.
Click individual IDs below for more details.
| ID | Date posted | Version(s) Affected | Resolved | Summary |
|---|---|---|---|---|
| 165 | 08/25/2026 | 13.3 | Demand surge factors are understated for some U.S. ILFs. | |
| 164 | 08/25/2026 | 13.3 | Industry loss for U.S. earthquake fire following is understated. | |
| 163 | 08/01/2026 | 13.3 | Touchstone Re v13.3.1 | A subset of events in the updated Verisk Inland Flood Model for the United States have higher hazard than intended, leading to a modest over-estimation of modeled losses. |
| 162 | 07/09/2026 | 13.0, 13.1, 13.2 | Touchstone Re v13.3 | Analyses using legacy CLFs for Verisk Severe Thunderstorm Model for Australia will have losses from event 1 excluded. |
| 161 | 07/09/2026 | 13.3 | Future Verisk Synergy Studio release | Some portfolio DLF exports will be incorrectly labeled as not having demand surge included. |
| 160 | 12/10/2025 | 13.x, 12.x | Future Verisk Synergy Studio release | AIREvents for Verisk Earthquake Model for the Middle East no longer has Induced-Seismicity events labeled. |
| 159 | 11/20/2025 | 13.x | Future Verisk Synergy Studio release | AIREvents table for M60 has longitude and latitude columns flipped. |
| 158 | 10/10/2025 | 13.x | Touchstone Re 2025 (13.1) | Aggregate Industry Exposure Database to database export for Mexico contains incorrect industry exposure values for some perils and LOBs. |
| 157 | 7/18/25 | 13.0 | Upgrade may fail due to Mexico Earthquake exposure adjustment factor updates. | |
| 156 | 7/10/25 | 13.0 | Touchstone Re 2025 (13.1) | Portfolio analysis with Multi-Year may produce incomplete results. |
| 155 | 6/13/2025 | 13.0 | Touchstone Re 2025 (13.1) | When upgrading custom Touchstone Re business units to v13.0, CLA loss sets for models 60 (NW Pacific Basinwide Typhoon), 72 (Mexico Earthquake), and 92 (Great Britain Inland Flood) the loss sets are not being upgraded to reflect the geography and/or line of business updates being made to those models in v13.0. |
| 154 | 6/13/25 | 13.0 | Touchstone Re 2025 (13.1) | The default company Verisk 2024 Industry Exposure (Touchstone Re 13.0/2025) has incorrect data for South Korea wind, United Kingdom flood, U.S. earthquake workers comp, and Switzerland (all perils). |
| 148 | 6/14/2024 | 13.0, 12.0 | After upgrading from 11.x to 12.0, you must create a Results Database or upgrade one from 11.x using the Data Source Manager. | |
| 130 | 10/26/2022 | 13.0, 12.0, 11.5, 11.0, 10.0 | If a subarea DLF is exported from an analysis that uses any area CLF/DLF/ULFs, the losses from those area level loss files will be doubled in the resulting DLF. | |
| 122 | 3/8/2022 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Subject programs with Source program(s), perils de-selected in some layers but not others, still produce loss for the de-selected layers. | |
| 115 | 6/14/2021 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Invalid currency exchange values error may occur when importing a Currency Exchange Rate Set. The error states that values should be decimal values greater than 0. | |
| 113 | 3/10/2021 | 13.0, 12.0 11.5, 11.0, 10.0, 9.0 | Layer loss may not appear in the Summary EP Table loss dashboard if none of the summary return periods have non-zero loses. | |
| 100 | 7/11/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Difference in loss results for single program analysis and portfolio analysis for some inuring structures. | |
| 89 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Expected value for Net Retained losses in Event Distribution report do not match the user interface numbers. | |
| 88 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Caribbean EQ losses are missing Extreme Disaster scenario event descriptions. | |
| 85 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Deleting user defined market share does not save in the Exposure grid. | |
| 84 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Same program used for source and inuring in different structures produces may produce incorrect losses. | |
| 82 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Portfolio failure may occur when running with Subarea output option without “By Program” checked Out of memory error. | |
| 81 | 7/10/2020 | 13.0 12.0, 11.5, 11.0, 10.0, 9.0 | When using an Industry Minimum or Industry Maximum trigger for a program covering U.S. flood losses, take up rate assumptions are not reflected. Industry trigger will be based on insurable U.S. flood loss. | |
| 79 | 7/10/2020 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | When analysis fails due to out of memory condition temp tables associated with related source and inuring programs are not deleted. | |
| 40 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Custom Demand Surge is not supported. | |
| 34 | 6/14/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Touchstone Redoes not support SQL backward compatibility in company packages. | |
| 32 | 5/13/2019 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Storm tracks are not visible in map widget in the results dashboard | |
| 24 | 8/17/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Events for the Europe Extra Tropical Cyclone (model 41) and the Northwest Pacific Basinwide Typhoon (model 60) models are using peril set code 3 in the AIRResultsRe loss database for tables other than ByPeril tables where they are assigned peril set code of 1. | |
| 20 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | Analysis fails because no target option has been specified. | |
| 15 | 8/1/2018 | 13.0, 12.0, 11.5, 11.0, 10.0, 9.0 | The Market Share calculation based on Sums Insured and Risks in the exposure grid is not supported for some countries. |