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Using Touchstone online Help
You can access the top-level or context-sensitive Touchstone online help from within the application or from the Client Portal. You can then search for content, bookmark pages, and generate output to other formats.
About Verisk Extreme Event Solutions (EES) user documentation
Software, model, API, database, and financial module documentation for Verisk Extreme Event Solutions (EES) are available on the Client Portal
Access the Client Portal
The Client Portal provides you with access to the latest information on model and software updates.

Using Touchstone online Help
You can access the top-level or context-sensitive Touchstone online help from within the application or from the Client Portal. You can then search for content, bookmark pages, and generate output to other formats.
- What is Touchstone?
  Touchstone delivers industry-leading technologies for enhanced analytics, new tools for data mining, and a high- performance computing framework to drive productivity and performance.
- What's new in Touchstone 2025
  This release of Touchstone includes new and enhanced features and models.
- What's new in Touchstone 2024
  Summary of new features and updates in Touchstone 2024.
- What's new in Touchstone 2023 (11.5)
  Summary of new features and updates in Touchstone 2023 (11.5).
- What's new in Touchstone 2023 (11.0)
  Summary of new features and updates in Touchstone 2023 (11.0).
- What's new in Touchstone 2022 (10.0)
  Summary of new features and updates in Touchstone 2022.
- Data management concepts
  Touchstone introduced some new data management concepts.
- About the Touchstone workflow
  The core Touchstone workflow includes several major tasks: import exposure data, run analyses, and export results.
- About the Touchstone global menu bar
  Use Touchstone's global menu bar to access application functions.
- About the Touchstone application home page
  Touchstone's home page enables you to manage projects, view company information, and access support.
- About Verisk Extreme Event Solutions (EES) user documentation
  Software, model, API, database, and financial module documentation for Verisk Extreme Event Solutions (EES) are available on the Client Portal
  - Access the Client Portal
    The Client Portal provides you with access to the latest information on model and software updates.
Import data from external sources
You can import exposure data, map layers, projects, and reinsurance packages from external sources into Touchstone databases.
Projects and exposure views
Projects are a useful way to organize your data. They contain exposure views that contain the data that you want to focus on.
Geospatial analysis
Geospatial analysis enables you to perform a deterministic risk analysis with your own view of risk on accumulations of property exposures and workers' compensation information in given areas exposed to natural and man-made catastrophes.
Exposure data validation
Verisk provides a reference containing information about Touchstone exposure data.
Data Quality analysis
The most effective way to assess and enhance portfolio-level or contract-level catastrophe exposure data is to use Touchstone's Data Quality diagnostics. These diagnostics enable you to determine the strengths and weaknesses of the exposure data you are using for analyses and supplement that data when it is missing or weak.
Hazard analysis
Hazard analysis enable you to identify the relevant catastrophe hazards for locations in your exposure data.
About loss analyses
Touchstone enables you to model catastrophic (CAT) events to estimate property and workers' compensation losses.
Reinsurance
The Reinsurance Program Manager enables you to create, import, and manage reinsurance programs.
Touchstone data export types
Touchstone enables you to export different types of data.
Activity Monitor
The Activity Monitor displays the status of all activities.
Managing data sources
Use Data Source Management to manage Touchstone databases.
User model management
Use User Model Management to build custom non-Verisk models and seamlessly integrate them into Touchstone.
Model Builder
Administration Console
User interface
Reference: Common Help topics

Access the Client Portal

The Client Portal provides you with access to the latest information on model and software updates.

Procedure

Go to the Client Portal.
Log in to the portal or register for a new account.
You can log in with your ALERT user name and password.

Next Steps

After logging in to the portal, refer to the following sections as needed:

The Documentation and Downloads section enables you to search for specific documents and other types of content (including Help). The Search tool and filters enables you to narrow the results. For example, you can narrow the results to search for software documentation and then search for documentation about "events".
The Developer Zone enables you to locate API and database documentation.
The Touchstone Exposure Data Validation Reference, which is available on the Client Portal and on our UNICEDE website (www.unicede.com) provides information about Touchstone's validation rules.