What's new in Touchstone Re 2025 (13.1)

For further details, refer to the Touchstone 2025 (13.0) Release Documentation on the Client Portal.

Log files

There has been a change to the handling of these files. Microsoft dropped support of Wordpad with Windows 11 version 24H2. Log files in Touchstone(Re) now open in Notepad for any file 800 MB or less; this is the default. For file sizes over 800 MB the following configuration file(s) on the application server must be updated to assign an editor that will handle large file sizes.

Touchstone.exe.config

Touchstone Re.exe.config

Here is an example of what the entry for identifying Notepad++ (other editors can be substituted) should look like:

<add key="LogEditor" value="C:\Program Files\Notepad++\Notepad++.exe" />

If you wish to override the default entry for Notepad, add the following with a new value (example here is for 500 MB) to one or both configuration files (noted above):

<add key="MaxNotepadLimit" value="500" />

If you have any questions, please contact your account manager or the Technical Services Group.